QUALITY MANAGEMENT SYSTEM POLICY STATEMENT


Quality Management System
Document Description Policy Statement
Process Name Quality Management System Policy Statement
Document Reference
Number
SPTL-IMS-PLC-QMS POLICY
Steminak Premier Technology Limited provides; telecommunication, civil works and renewable energy solutions and committed to meet its customers’ expectations. To achieve this objective, it is SPTL’s policy to maintain an effective Quality Management System (QMS) based on BS EN ISO 9001:2015 standard requirements, to ensure a planned and systematic approach to our work.

The Quality Management System (QMS) shall ensure that Clients are provided with services and
products that meet their individual requirements but that also conforms to statutory commitments
and accepted good practice. The Managing Director shall have overall responsibility for ensuring
quality in our business and shall appoint a HSEQ Manager to implement and manage the system.

The SPTL Management is committed to:
  • Developing and improving the Quality Management System
  • Continually improving the effectiveness of the Quality Management System
  • The enhancement of customer satisfaction
  • Ensuring that customer needs and expectations are determined and fulfilled with the aim of
    achieving
  • Customer satisfaction
  • Communicating throughout the Company the importance of meeting customer needs and
    legal requirements
  • Establishing the Quality Policy and its objectives and reviewed as required
  • Ensuring that the management review meeting sets and reviews the quality objectives, as
    well as reporting on and scrutinising - the results of Internal Audits as a means of monitoring and measuring the processes and effectiveness of the Quality Management System
  • Ensuring the availability and adequacy of resources
SPTL’s QMS, Code of Conduct, current overall objectives, and related policies are displayed as
symbols of commitment & reminders of the same and provided to all interested parties when
required.

SPTL complies with all applicable legislation and regulations specifically related or associated to its core business activities (defined QMS scope). The Company constantly monitors its quality
performance and implements improvements when and as appropriate.

This Policy will be kept up to date, particularly as the Company’s business changes in nature, size, or scope. This Policy and related documentation will be reviewed for continuing adequacy, suitability, and compliance with prevailing legislation at management review.

Contact Us

Steminak Premier Technologies Ltd
P.O. Box 10778 - 00200 Nairobi
MOB 1: +254 706 933 514
MOB 2: +254 706 936 415
Email: info@sptlkenya.co.ke

About Us

We are the leading Energy and ICT services consultancy and contractor in Kenya and East Africa. The company provides foremost field services, roll-out and support services company. Our technical teams provide inclusive services from design to implementation and support